Frequently Asked Questions


Why do a Google Virtual Tour? 

We are no longer in an age where a business' online presence can be ignored.  Google Virtual Tours and Google Maps Business View are the best bang for your buck when it comes to maximizing your exposure on the web.

Is there a monthly fee?

No.  Your only fee is a one time charge negotiated with your photographer, and your photographs and tour will be hosted on Google for absolutely no charge. 

Is my business too big/too small for this program?

There is no cafe too small nor department store too large for a Google Virtual Tour.  Your online presence will be customized to fit your individual business, and your virtual tour made to embrace everything about your unique presence.  The beauty of this program is that it is entirely tailored to fit your business' needs. 

How long does it take to complete a photo shoot? 

Most restaurants and small to mid sized shops will be completed in sixty to ninety minutes of photography time, and the rest of the process is completed off-site as the photographer cleans up and submits the photos that were taken. 

How soon will my Virtual Tour and Point-of-Interest pictures be made available online? 

It can take up to 2-3 weeks after the photo shoot for the panorama processing to be completed, and for the results to show up in Google's search results. Typically, publishing occurs in less than one week.

Which parts of my business will be photographed? 

The shoot will begin with exterior shots of your shop, and will progress to include photographs of the body of your business (whether your primary business is indoors or outdoors).  Highlighted still photographs can include pictures of products, food and/or drink, menus, furniture, seating arrangements, and/or waiting rooms.  The virtual tours will encompass the areas of your business that are seen and visited by the general public.   You can work with your photographer to discuss those areas of your business which you would like to feature, or to exclude.

Will the photo shoot be disruptive to my business?

Your shoot is designed to disrupt your business as little as possible.  We will work around your business schedule to ensure that your photographs are taken at a time that is convenient for you and your customers.  We strive to ensure your business alone is featured, so we will strive to ensure that neither customer nor employee is included in the photographs.  If scheduled during working hours, we will post signs alerting your customers that a shoot is in progress.

Who holds the rights to the photographs taken of my business? 

Once you have paid for the photo shoot, you will own the photographs that result from the shoot.  Please keep in mind, however, that upon signing the Service Agreement, you also give license to Google to publish the imagery.

Can I use the photographs on my own website?

Yes, all still photographs and panoramas will be available for your own personal use on your website.  The HTML for your panorama is readily available once your virtual tour has been processed by Google, and high resolution still photos will be made available directly from your photographer. 

What if I want additional shoots, or updated pictures in the future? 

Your Google+ Local page and Google presence can be updated at any time with new photographs.  When you decide that it is time to update your online presence, contact your photographer to schedule an updated photo shoot. 

I have multiple locations.  Can you help me with all of them? 

Of course!  We are happy to work with business owners that wish to service multiple properties.  Contact us, and we will provide you with special rates for multiple locations.